RB Store — Terms of Service

Last updated: September 14, 2026

Welcome to RB Store. These Terms of Service govern your use of our website and your purchase of products from RB Store. By accessing or using our website, you agree to these Terms.

1. About RB Store

RB Store is an online store offering stylish watches, genuine leather wallets, and accessories for men and women across Pakistan.

By using our website, placing an order, or purchasing a product, you agree to follow these Terms of Service and our applicable policies.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, colors, and other information displayed on our website are accurate.

However, slight differences in product color or appearance may occur due to lighting, photography, screen settings, or manufacturing variations.

RB Store reserves the right to update product information, prices, availability, or discontinue products at any time without prior notice.

3. Orders

When you place an order on our website, you are submitting a request to purchase the selected products.

RB Store reserves the right to accept, reject, cancel, or limit an order when necessary, including in cases of incorrect pricing, product unavailability, suspected fraudulent activity, or incorrect customer information.

If an order is cancelled after payment has been received, any eligible refund will be processed according to our applicable refund procedures.

Please make sure that your name, phone number, shipping address, and other order information are correct before submitting your order.

4. Prices and Payments

All product prices displayed on the website are in Pakistani Rupees (PKR) unless otherwise stated.

Applicable delivery charges will be displayed during the checkout process.

Customers are responsible for providing accurate payment and billing information when using an online payment method.

RB Store reserves the right to change prices, discounts, promotions, and payment options at any time.

5. Cash on Delivery

For Cash on Delivery (COD) orders, payment is collected when the order is delivered.

Customers should provide a valid and reachable phone number and an accurate delivery address.

RB Store may contact customers to confirm COD orders before dispatch.

Repeated fake, fraudulent, or intentionally refused orders may result in the customer being restricted from placing future COD orders.

6. Shipping and Delivery

RB Store offers delivery across Pakistan through available courier and delivery partners.

Delivery times may vary depending on the customer's location, courier service, weather, public holidays, operational conditions, or other circumstances beyond our control.

RB Store will make reasonable efforts to dispatch and deliver orders within the expected timeframe, but delivery times cannot always be guaranteed.

Once an order has been handed over to the courier, delivery may be affected by circumstances outside RB Store's control.

7. Return & Exchange Policy

RB Store primarily offers exchanges for products that are damaged, defective, or incorrectly delivered.

Exchange requests must meet the conditions stated in our Return & Exchange Policy.

Please review our Return & Exchange Policy before placing an order.

Return & Exchange Policy: [ADD YOUR RETURN & EXCHANGE POLICY LINK]

8. Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact RB Store within 3 days of receiving the order.

You may be asked to provide:

• Your order number

• Clear photos of the product

• A clear video showing the issue, where applicable

• Other information required for verification

After reviewing the request, RB Store will determine whether the product qualifies for an exchange.

An unboxing video is highly recommended because it can help verify issues that occurred during delivery.

9. Customer Responsibilities

Customers are responsible for:

• Providing accurate name, phone number, and delivery information.

• Being available or ensuring someone is available to receive the order.

• Checking the product upon delivery.

• Using and handling products properly.

• Providing accurate information when contacting RB Store regarding an order or exchange.

RB Store is not responsible for problems caused by incorrect information provided by the customer or improper use of a product.

10. Website Use

You agree not to misuse our website or attempt to:

• Interfere with the operation or security of the website.

• Use the website for fraudulent or unlawful purposes.

• Submit false or misleading information.

• Attempt unauthorized access to our website, systems, or accounts.

• Copy, reproduce, or misuse RB Store's content, branding, images, or materials without permission.

11. Intellectual Property

All content available on the RB Store website, including logos, branding, product images, graphics, text, designs, and other materials, is owned by or used by RB Store with permission unless otherwise stated.

You may not reproduce, modify, distribute, publish, or commercially use RB Store content without prior written permission.

12. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, hosting providers, analytics services, or other technology providers.

These third-party services may have their own terms and policies. RB Store is not responsible for the independent policies or actions of third-party service providers.

13. Accuracy of Information

We aim to keep the information on our website accurate and up to date.

However, occasional errors, inaccuracies, omissions, or outdated information may occur.

RB Store reserves the right to correct errors and update information at any time without prior notice.

14. Limitation of Liability

To the extent permitted by applicable law, RB Store will not be responsible for losses or delays resulting from circumstances outside our reasonable control, including courier delays, natural events, technical problems, payment-provider issues, or other external circumstances.

15. Changes to These Terms

RB Store may update or modify these Terms of Service from time to time.

Any changes will be posted on this page with an updated "Last updated" date.

Your continued use of our website after changes are posted means that you accept the updated Terms.

16. Privacy

Your use of our website is also subject to our Privacy Policy.

Privacy Policy: [ADD YOUR PRIVACY POLICY LINK]

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of Pakistan.

Any disputes arising in connection with these Terms or your use of the RB Store website shall be subject to the applicable courts and legal jurisdiction in Pakistan.

18. Contact Us

If you have any questions regarding these Terms of Service, your order, or our policies, please contact us:

RB Store
Office No. 1, Moala Bakhsh Street, Near Gahi Khan Chowk, Sariab Road, Quetta, Pakistan

Email: rbstoreofficial.093@gmail.com
Phone: +92 304 8730377

RB Store
Stylish Watches • Genuine Leather Wallets • Accessories
Nationwide Delivery Across Pakistan